hyatt ocean resort casino new jersey pool

Upon being denied these things, I just asked, “well, what do we get?” To which she chuckled and said “well, nothing”. We received none of these things, and Naja at the front desk laughed when we brought up being Hyatt members. Hyatt told us we would receive an upgrade, free parking, and late check out. We’re Hyatt elite members, so this seemed like a no brainer.

We booked though Hyatt, as Hyatt has a partnership with Ocean, allowing reciprocal benefits and room upgrades / points redemptions.

My huge issue with this hotel is their level of service. The bummer is that half the restaurants aren’t even open, and there’s approximately zero Gluten Free options, so good luck if you have a food allergy like I do. The casino is nice and the rooms are well decorated and large. We turned out to be right-AC was a ghost town that weekend. We snagged this room because we got a great deal the weekend after NYE, assuming that nobody would be there. That just felt cheap-Hilton Garden Inns will send you a bottle opener at no charge.īeautiful property, but the service here is a dealbreaker. To make things worse, the body wash in the room was open, and when we called for some wine glasses and a bottle opener, we were told it would be an $8 charge + tax and gratuity.

Hyatt ocean resort casino new jersey pool